If you are a talented individual with customer service experience who loves working with the public, has excellent problem-solving and computer skills, is a self-starter, has a pleasant personality and is looking for a career opportunity in a tight-knit non-profit office environment, then we want to meet you. The ideal candidate also has an affinity for the non-profit sector.
Position Summary
The Receptionist will greet our clients and volunteers with a smile and provide excellent customer service both in person and over the phone. The Receptionist will also enjoy data entry and have exceptional attention to detail, handle all incoming and outgoing mail, handle client services, workshops, events, reports and other related tasks as well as any other additional ad hoc administrative duties as required.
The successful candidate will have over two (2) years of prior experience in a reception/administrative assistant role. They will be client service-oriented, possess superior communication abilities, in both official languages, as demonstrated by an above average phone manner, can navigate Office 365 applications including SharePoint and is a team player who takes initiative.
Knowledge, Skills and Qualifications
A post-secondary education
Two years of experience working with the public
Experience working within an office environment
Excellent computer skills in word processing, Excel and database management, and electronic communication software
Must have strong client service skills to politely and patiently work with volunteers
Must be organized with exceptional attention to detail to accomplish duties in timely manner
Must enjoy working with people, and have a positive, supportive approach
Must have excellent spoken and written communication skills
Must have excellent ability to organize. Manage multiple tasks and prioritize
Must be Bilingual (French and English)
Must have the ability to work well under pressure, manage competing priorities, and enjoy a fast-paced, unpredictable environment
Ability to learn quickly and adapt as required.
Experience using Office365 and SharePoint platforms is required.
Commitment to not-for-profit causes.
Benefits: YES is proud of its diverse, committed, focused and respectful staff and volunteers. YES has a dynamic and fast paced work environment and offers its employees:
10 paid sick days/personal days per year
Group Insurance plan (Life Insurance/ Health & Dental/ Disability Insurance), Employee Assistance Plan
VSRP (Voluntary Sector Retirement Plan)
Closed between Christmas and New Year
11 Statutory holidays
Professional development opportunities
Hybrid work model
How to Apply
Send your cover letter and your resumé to fa@yesmontreal.ca
Only those candidates chosen for an interview will be contacted.
YES values the diversity of the people it hires and serves and is
committed to equal opportunity employment.
YES Employment + Entrepreneurship
666 Sherbrooke St. W., Suite 700
Montreal, Quebec H3A 1E7
T: 514-878-9788
info@yesmontreal.ca | yesmontreal.ca